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What We Offer

Business systems, software and advisory

Custom software and ERP systems, developed, deployed and supported across Africa. Explore website development, ICT consulting and business advisory alongside the systems core.

Primary Service

Business Management Systems & Software Development

Business management systems are at the core of this practice, led by Kraal Code as the flagship ERP offer. Peter leads its product engineering, regional implementation, deployment, and ongoing operation for Chwezi Core Systems. The wider practice also delivers selected third-party ERP implementations, multi-tenant SaaS platforms, custom internal systems, and Android applications — all built around a specific operational problem and carried through the same lifecycle: develop, deploy, manage, and maintain.

Key Deliverables

ERP implementation & customisation (incl. regional Kraal Code)
Custom business management systems
SaaS platform architecture & multi-tenant design
Android mobile app development (Kotlin, Jetpack Compose)
Full-stack web application development (PHP, Python, JS)
Database design, optimisation & management
REST API design & third-party integration
AI-assisted development workflows
Legacy system modernisation & data migration
Ongoing system management & SLA-backed maintenance retainers

Flagship platform: Kraal Code connects finance, inventory, procurement, HR, payroll, sales, CRM, assets, approvals, reporting, and field operations in one configurable, multi-tenant ERP. Maduuka and Aqar provide additional proof that the develop-deploy-manage-maintain lifecycle is operated in practice, not merely described.

Looking for a defined software scope? Read about software development across East Africa.

Kraal Code ERP platform for connected business operations
Kraal Code

The Full Lifecycle

Develop, deploy, manage, maintain — operated as one continuous discipline, not handed over and forgotten.

01

Develop

Requirements engineering, systems analysis, architecture, and build. Full-stack web applications in PHP, Python, and JavaScript; Android apps in Kotlin with Jetpack Compose and offline-first design; multi-tenant SaaS platforms on clean API foundations. Every build is preceded by a thorough understanding of the business processes it must support.

02

Deploy

Environment setup, secure infrastructure provisioning, data migration from legacy systems and spreadsheets, user training, and phased rollout. Deployment is treated as its own discipline, not an afterthought, because most system failures originate at the handover.

03

Manage

Ongoing administration, user support, performance monitoring, access governance, and security oversight. Once a system is live, the practice can operate it on the client's behalf or work alongside an in-house team — whichever fits the organisation.

04

Maintain

Updates, feature evolution as the business changes, infrastructure care, and lifecycle planning. Maintenance retainers are SLA-backed and scoped to the criticality of the system, with clear response commitments rather than best-effort promises.

BIRDC multilingual institutional website screenshot
Service

Website Development

Strategy-led websites that carry reputation and convert serious enquiries — for organisations whose digital presence has commercial weight.

Website development remains a meaningful part of the practice, positioned as a complement to the systems work. Every site begins with a diagnosis of positioning, audience, and the commercial role it must play. Delivery uses a performance-first Astro and Tailwind stack, with JavaScript reserved for functional interactions and route-level budgets verified before release. English and French capability, structured SEO, schema markup, and analytics are built in from the outset. The work suits consultancies, institutions, technical firms, and funded ventures that treat a website as operational infrastructure.

Strategy-led design & development (Astro, Tailwind, zero-JS)
Positioning, messaging & proof architecture
Multilingual capability (EN / FR)
SEO, schema, analytics & conversion tracking
Hosting setup & post-launch retainers
Existing site audits & rebuilds
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For a website-specific brief, see website development across East Africa.

ICT consulting and technology strategy session
Service

ICT Consulting & Strategy

Many organisations invest in technology without a clear strategy — purchasing systems that do not integrate, building infrastructure that does not scale, or adopting tools that staff cannot use effectively. The practice's ICT consulting addresses this gap. Drawing on experience managing ICT operations across multiple countries and organisations — from multinational health-product distributors operating across eight African countries to national research institutions — it provides strategic guidance grounded in operational reality. Whether the brief is to assess current infrastructure, plan a digital transformation, or select the right vendors, the perspective is that of someone who has built and operated these systems in challenging environments.

IT infrastructure assessment & planning
Digital transformation roadmaps
Systems analysis & requirements engineering
Technology vendor evaluation
Network & server infrastructure design
MIS setup & optimisation
Cloud migration strategy
Book a Consultation

For a focused advisory route, see ICT consulting across East Africa.

Service

Business Planning & Strategy

The practice helps organisations and entrepreneurs develop the plans, strategies, and documentation they need to grow, secure funding, and operate with clarity. Drawing on 15 years of experience across diverse industries in Africa and internationally, it offers practical strategic support that goes beyond frameworks — grounded in real business realities, with the analytical rigour and practical insight needed to turn business ideas into fundable, executable plans.

Business plan development (bankable plans for banks, DFIs & investors)
Strategic planning & objective setting
Business proposals & grant applications
Market research & feasibility studies
Pitch deck development & presentation coaching
M&E framework design
Business process analysis & optimisation

Full Business Planning Service

We develop complete, bankable business plans — from market analysis and financial modelling to a professional pitch deck and presentation coaching. A full-service offering that takes you from idea to funded.

Book a Consultation
Business consulting and strategy planning session
Hands holding smartphone with social media concept
Service

Digital Marketing & Social Media Strategy

Across African markets, social channels now do work that brochures and trade shows used to do — but most organisations post inconsistently and have no way of knowing whether their digital marketing is working. The practice designs comprehensive digital marketing and social media strategies built around full-funnel thinking (POEM), the platforms that matter in African markets (WhatsApp, Facebook, Instagram, LinkedIn, TikTok, YouTube, X), and a measurement framework tied to real business results — not vanity metrics.

Social media strategy & content planning
Full digital marketing strategy (full-funnel)
Platform playbooks (WhatsApp, Facebook, Instagram, LinkedIn, TikTok)
WhatsApp Business marketing systems
Content marketing roadmaps
ROI measurement frameworks
Training & capacity building

Full Service

Digital Marketing & Social Media Strategy

A complete digital marketing operation — not a collection of disconnected tactics. Social media strategy, platform playbooks, WhatsApp marketing, and training for East African businesses.

Explore Digital Marketing Services
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How We Work

Every engagement follows a structured process designed to ensure clarity, alignment, and measurable results.

01

Discovery

An initial consultation to understand your organisation, challenges, and objectives. This is a conversation, not a sales pitch.

02

Analysis

A thorough assessment of your current systems, processes, and requirements. Identifying what works, what does not, and where the opportunities lie.

03

Proposal

A clear, detailed proposal outlining the recommended approach, timeline, deliverables, and investment. No hidden costs, no vague promises.

04

Implementation

Hands-on delivery with regular progress updates. The practice works alongside your team, not in isolation.

05

Support — Manage & Maintain

For business management systems, software, and websites, the engagement does not end at handover. Ongoing administration, user support, performance monitoring, security oversight, feature evolution, and infrastructure care are offered under SLA-backed maintenance retainers — the develop-deploy-manage-maintain lifecycle delivered in practice.

Ongoing Support

The work does not need to end at launch. If the website or system matters commercially, support should be structured from the start.

USD 750/mo

Application Care

Hosting oversight, updates, backups, monitoring, and incident triage for business management systems, software, and websites in production.

USD 1,500/mo

Systems SLA

SLA-backed operational support: response-time commitments, user support, security patching, and performance monitoring for systems where downtime has commercial consequences.

USD 2,000/mo

Feature Sprints

Ongoing feature development, user-driven improvements, and module additions for systems already in production. Software as a continuous discipline, not a one-time delivery.

USD 1,500/mo

Data & Reporting

A recurring reporting cycle, dashboard iterations, and data-quality work each month — for leadership teams that need better visibility into operational data without taking it in-house.

USD 3,000/mo

Strategic Tech Partner

Ongoing technical advisory for systems architecture, vendor decisions, expansion roadmaps, and post-launch direction.

Need strategy-led delivery rather than generic implementation?

Use the diagnostic call to explain what the current website, system, or process is failing to do and what a stronger outcome should look like.